For appointments, call +1-470-780-1575. Now taking patients from DE, MA & WY.
For appointments, call +1-470-780-1575. Now taking patients from DE, MA & WY.
Televa Health LLC
Effective Date: [April 14, 2026]
Last Updated: [APril 14, 2026]
Welcome to the Televa Health LLC website. These Terms and Conditions ("Terms") govern your access to and use of the Televa Health website, online services, and related digital features (collectively, the "Website").
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
These Terms apply to use of the Website and do not replace any separate agreements, consents, notices, or policies that may apply to healthcare services provided by Televa Health.
1. ABOUT TELEVA HEALTH
Televa Health LLC ("Televa Health," "we," "us," or "our") provides telehealth and virtual healthcare services through qualified healthcare professionals, subject to applicable federal and state laws, professional standards, and the availability of services in the patient's location.
The Website may provide information about Televa Health, our healthcare services, appointment scheduling, communications, and other related services.
2. USE OF THE WEBSITE
You may use the Website only for lawful purposes and in accordance with these Terms.
You agree not to:
Televa Health reserves the right to restrict or terminate access to the Website when we believe these Terms or applicable law have been violated.
3. WEBSITE INFORMATION IS NOT A SUBSTITUTE FOR EMERGENCY CARE
Information available on the Website is provided for general informational purposes and is not intended to replace professional medical evaluation or emergency medical care.
The Website is not an emergency medical service.
If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
Do not rely on the Website, online messaging, email, or appointment-request forms for emergency medical assistance.
4. TELEHEALTH SERVICES
Televa Health provides healthcare services through telehealth when clinically appropriate and legally permitted.
The availability of telehealth services may depend on:
Telehealth may not be appropriate for every medical condition.
A healthcare professional may determine that an in-person evaluation or other level of care is necessary.
5. NO GUARANTEE OF TREATMENT
Use of the Website or requesting an appointment does not guarantee that you will receive a particular diagnosis, treatment, prescription, medication, referral, or other medical service.
Clinical decisions are made by the healthcare professional based on the information available and applicable professional standards.
Televa Health does not guarantee a particular medical outcome.
6. PRESCRIPTIONS
The decision to prescribe medication is made by the treating healthcare professional based on clinical judgment, applicable law, and the information available during the evaluation.
Submitting a medication request does not guarantee that a prescription will be issued.
Televa Health and its healthcare professionals may determine that medication is not medically appropriate or that an in-person evaluation, laboratory testing, imaging, or other evaluation is necessary.
Certain medications may be subject to additional restrictions.
Televa Health does not prescribe controlled substances through its standard telehealth services unless expressly permitted and clinically appropriate under applicable law and Televa Health policy.
7. APPOINTMENTS
Appointment availability may vary based on provider availability, patient location, service type, and other circumstances.
An appointment request does not necessarily constitute confirmation of an appointment.
Televa Health may contact you to confirm, reschedule, or cancel an appointment.
You are responsible for providing accurate contact information and being available at the scheduled time.
8. CANCELLATIONS AND MISSED APPOINTMENTS
Televa Health may establish cancellation, rescheduling, and missed-appointment policies.
If you need to cancel or reschedule an appointment, please provide notice as early as reasonably possible.
Applicable fees or other consequences may apply where permitted by law and disclosed to you before the applicable service.
9. FEES AND PAYMENT
Certain Televa Health services may require payment.
Fees may vary depending on the service requested.
Before payment is processed, you may be provided with applicable pricing information.
You agree to provide accurate billing and payment information.
If payment is required, you authorize Televa Health or its designated payment processor to process the applicable payment.
Third-party payment processors may have their own terms and privacy policies.
10. REFUNDS
Refund eligibility may depend on the service purchased, whether the service was provided, applicable cancellation policies, and applicable law.
Where Televa Health has a specific refund policy for a service, that policy will apply.
Nothing in these Terms limits any refund or consumer rights that cannot legally be waived.
11. USER-PROVIDED INFORMATION
You are responsible for ensuring that information you provide to Televa Health through the Website is accurate, complete, and current.
You should promptly update information when it changes.
Providing false, misleading, incomplete, or fraudulent information may interfere with your care and may result in cancellation or termination of services.
12. ACCOUNT SECURITY
If the Website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials.
You should not share your username, password, verification code, or other account credentials with another person.
You are responsible for activity occurring through your account to the extent permitted by applicable law.
If you believe your account has been accessed without authorization, notify Televa Health promptly.
13. ELECTRONIC COMMUNICATIONS
When you communicate with Televa Health electronically, including through email, text messages, online forms, or other electronic methods, you consent to receive electronic communications where permitted by law.
Electronic communications may include:
You may be able to opt out of certain marketing communications.
You generally cannot opt out of communications necessary to provide requested services.
14. TEXT MESSAGING
If you opt in to receive SMS communications from Televa Health, you may receive text messages concerning appointments, services, account notifications, or other permitted communications.
Message and data rates may apply.
You may opt out of eligible messages by following the instructions provided in the applicable message.
Televa Health does not sell or share SMS opt-in information with third parties for their independent marketing purposes.
15. PRIVACY
Your use of the Website is also subject to our Privacy Policy.
Our Privacy Policy explains how information collected through the Website may be collected, used, disclosed, and protected.
Information that constitutes Protected Health Information under HIPAA is governed by our separate Notice of
Privacy Practices.
These documents should be read together where applicable.
16. MEDICAL RECORDS AND PROTECTED HEALTH INFORMATION
Televa Health takes the privacy of patient health information seriously.
Protected Health Information is handled in accordance with applicable federal and state healthcare privacy laws, including HIPAA where applicable.
Our Notice of Privacy Practices describes how we may use and disclose PHI and explains your rights concerning your health information.
17. INTELLECTUAL PROPERTY
The Website and its content are owned by or licensed to Televa Health LLC unless otherwise stated.
This may include:
The Televa Health name, logo, branding, and related materials may not be reproduced, modified, distributed, or used without prior written permission, except as permitted by law.
You may access and use Website content for your personal, non-commercial purposes in connection with your use of the Website.
18. TRADEMARKS
Televa Health LLC and associated names, logos, slogans, and marks may constitute trademarks or service marks of Televa Health LLC or their respective owners.
You may not use Televa Health trademarks without prior written authorization.
19. THIRD-PARTY SERVICES AND LINKS
The Website may contain links to third-party websites, applications, platforms, or services.
These third-party services may include appointment scheduling, payment processing, communications, analytics, social media, or other services.
Televa Health does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.
Your use of third-party services may be subject to the third party's separate terms and policies.
20. WEBSITE AVAILABILITY
We make reasonable efforts to maintain the availability and functionality of the Website.
However, we do not guarantee that the Website will:
The Website may occasionally be unavailable because of maintenance, upgrades, technical issues, security incidents, or circumstances outside our control.
21. NO WARRANTY
To the maximum extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.
Televa Health does not make warranties regarding:
Nothing in these Terms is intended to exclude a warranty that cannot legally be excluded.
22. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Televa Health LLC and its owners, officers, employees, contractors, agents, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of or inability to use the Website.
This limitation does not apply to liability that cannot legally be limited or excluded under applicable law.
Nothing in these Terms is intended to limit rights or remedies that cannot legally be waived.
23. INDEMNIFICATION
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Televa Health LLC and its owners, officers, employees, contractors, agents, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:
This provision does not apply to the extent a claim results from Televa Health's own unlawful conduct or other circumstances for which indemnification cannot legally be required.
24. TERMINATION
Televa Health may suspend or terminate your access to the Website if:
Termination of Website access does not necessarily terminate any separate healthcare relationship or contractual obligation.
25. CHANGES TO THESE TERMS
Televa Health may modify these Terms from time to time.
Changes may be made to reflect:
When changes are made, we will update the "Last Updated" date.
Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
26. GOVERNING LAW
These Terms will be interpreted and enforced in accordance with applicable federal law and the laws of the state applicable to the particular transaction, service, or dispute, without regard to conflict-of-law principles.
Nothing in these Terms is intended to deprive you of protections or rights that cannot legally be waived under the laws of your state of residence or the state where healthcare services are provided.
27. DISPUTE RESOLUTION
Before initiating formal legal proceedings concerning the Website, the parties are encouraged to attempt to resolve the dispute informally.
You may contact Televa Health using the information provided below and describe the nature of your concern.
Nothing in this section limits rights or remedies that cannot legally be waived.
28. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
29. NO WAIVER
Televa Health's failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.
30. ENTIRE AGREEMENT
These Terms, together with applicable policies and notices referenced in these Terms, constitute the agreement governing your use of the Website, except where a separate agreement applies to a specific service.
If there is a conflict between these Terms and a specific healthcare consent, service agreement, or legally required notice, the specific agreement or legally required notice will control to the extent applicable.
31. CONTACT US
If you have questions regarding these Terms and Conditions, please contact:
Send us a message with your information from home page message sending section or call us at +1-470-780-1575
Or mail us at:
Televa Health LLC
3255 Lawrenceville-Suwanee Road Suite P PMB 1018
Suwanee, GA, USA
32. RELATED POLICIES
The following policies and notices may also apply to your use of Televa Health's services:
33. EFFECTIVE DATE
Effective Date: [April 14, 2026]
Last Updated: [April 14, 2026]
© 2026 Televa Health LLC. All Rights Reserved.
Medical consultation required. Not all patients qualify. Results may vary.
We follow HIPAA guidelines to protect your personal health information and maintain strict privacy and security standards.
For patient safety and in accordance with applicable laws and clinical guidelines, Televa Health does not prescribe controlled substances.
Copyright © 2026 Televa Health LLC - All Rights Reserved.
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